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TERMS & CONDITION

Please read these terms and conditions of use carefully before using this website.

Welcome to Ekul Jewellery's website. Set out below are the general terms and conditions of sale, that will apply to purchases of our jewellery and other products (“product” or “products”) made by ekuljewellery.com.au or by special order by ekuljewellery.com.au.

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and website disclaimer, govern by ekuljewellery.com.au’s relationship with you in regards to your use of this website.

By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to ekulpearls.com.au and “You” and “Your” refers to you, the client, visitor, website user or person using our website.

Your acceptance of these terms and conditions will be sought prior to confirming your order.

You must be over 18 years to use this website and to purchase any goods or services.

AMENDMENT OF TERMS

We reserve the right to change, modify, add or remove portions of these terms and conditions at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantial changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and ekuljewellery.com.au rights and obligations to each other.

OUTLINE OF LIABILITY

It is an imperative pre-condition to you using our website that you agree and accept that ekulpearls.com.au is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

CONFIRMING ORDER

To confirm your order, you must select the ‘SUBMIT ORDER’ option. Upon doing so your order will be submitted to Ekul Jewellery for processing. From here the order may not be changed or cancelled except from conditions displayed in these terms and conditions. 

Please Note:

We use strict grading criteria to classify our pearls and to provide accurate product descriptions. We also make every effort to ensure that each photograph on ekulpearl.com.au accurately represents a particular pearl type in size and colour. All pearls, however, because of their organic nature, are unique and accordingly it is possible that products purchased by you may vary slightly from the relevant description or depiction provided on ekulpearls.com.au. If you have any particular queries in regards to this please email us on info@ekulpearls.com.au before confirming your order. We provide a guideline for ring sizing based on our measurement system; however, we cannot take responsibility for variances between different sizing methods and standards.

We offer products for sale that are in stock and available for dispatch. Should we be out of stock of any product, we will ask you by email to decide whether you will wait for the product to arrive in stock, change or cancel your order.

If you have any questions or concerns about our products or your order, please contact our us at info@ekulpearls.com.au

All Transactions between our customers and Ekul Pearls are recoded, in the event of a dispute relating to a transaction on the website ekulpearls.com.au the details recorded by us will be used as evidence of the transaction.

PAYMENT

All prices seen on ekulpearls.com.au are in Australian dollars inclusive of GST in Australia. All orders must be paid in Australian dollars and we accept Visa, Master Card and Paypal payments. All products remain the property of Ekul Pearls until full payment for your order is received, and then ownership of the product passes to you.

All risk in the products passes on delivery. Pursuant to these terms and conditions, delivery is deemed to take place upon acceptance of the products at the place of delivery, as evidenced by your signature, or the signature of another adult, signing for the products.

We retain the right to delay and/or cancel an order if fraudulent activity is suspected